Gas Safety ChecksAll landlords have a legal duty to ensure that any gas appliances and gas pipes in their properties are tested every 12 months. This is to protect you and your family from the risk of carbon monoxide poisoning.

Please ensure that you allow access to the contractor who comes to do this.

You should be aware that if you refuse access for us to carry out this important check, we will take legal action against you to ensure that this is done. You would be responsible for any legal costs.

If you have a gas appliance such as a gas fire or a cooker fitted in your home, you must ensure it is installed and regularly serviced by a ‘Gas Safe’ registered contractor and all cookers should be fitted with a safety chain securing the cooker to the wall.

Should you wish to have certain appliances such as gas fires installed in your home, you will need permission from us, for more information please refer to your tenants handbook.

Carbon monoxide detectors

We only install Carbon Monoxide (CO) detectors where there is an open flued appliance, e.g. fire, or where there is a boiler located in a bedroom, as required by the Gas Safety Regulations. All new build properties will have a CO alarm installed as standard but the current regulations for social housing do not make it law to install a CO alarm to an existing property where the heating appliance doesn’t require one. For any concerns or issues then please call us on 0300 123 5544 and ask to speak to our Tenant Safety Team.

The Department for Communities and Local Government’s regulations for social landlords can be found here.